Orders from €55,- within the Netherlands are shipped for free .
Do you place an order below this amount? Then €5.95 shipping costs will be charged.
Shipping to Belgium and Luxembourg is free for orders with a value above €150,-. Below this amount the shipping costs are €8.75.
After completing your order, we will ensure that it is packed as soon as possible. We aim to ship all orders placed before 5:00 PM on the same day. Depending on the stock of the product, PostNL will deliver the package within 1 to 2 working days. There are no deliveries on Sundays and public holidays. You can have your order delivered at home or pick it up at one of our stores. You have the option to indicate this choice during the ordering process.
Please note that we do not cover import or customs costs for deliveries outside the European Union. We are also not responsible for lost, damaged or incorrectly delivered orders. We only act as an intermediary between our customers and the postal companies.
DELIVERY DURING SALE/NATIONAL HOLIDAYS
During busy sale and/or holiday periods, packages can be delayed by ± 3 working days. We always try to ship packages the same day!
PICKING AND PACKING OF THE ORDERS
After the order has been completed you will receive an email with an order summary and the order number. From that moment on, the order has been processed by us. Please note that in some cases we need 1 to 2 working days to hand over the orders to the postal company.
After the order has been handed over to the postal company, an email will be sent with a unique Track & Trace code. For orders outside the Netherlands that are shipped with the standard shipping solution, a limited tracking service is available, please take this into account.
For further questions about our shipping services, we can be reached by email at email@example.com or by telephone on +31 (0) 10 410 04 77.